FAQ

Q. What types of payment do you accept?

We use PayPal and Stripe, which allows you to use any credit or debit card you own or Apple Pay, just like any other online store.

Q. What if I want to cancel my subscription for the site?

You can cancel your subscription to Alison Scott Upholstery at any time. All you need to do is Sign-in and select to manage your account!

You will continue to have full acess until the end of your billing period. If you've not quite finished your project you can renew your subscription, or if you've hammered away your last tack and wish to cancel you can!

All charges and fees are non-refundable.

Q. How long will my project take?

How long is a piece of string? It depends on the project and how experienced you are. If you are beginner, it will take longer but on your second, third, fourth project you will do webbing for example so much quicker as you know what to do. It also depends how much time you can give - if you do some every day you will complete it much faster than if you can only give an hour or two once a week or fortnight.

There is no denying traditional upholstery is labour intensive and requires a degree of manual dexterity, but that is what it takes to build quality furniture which will last. I have students who return to my classes after over 20 years and the chair needs a re-cover but the upholstery underneath is in perfectly good condition and will continue to last. Check out my free downloads which can give you an idea of how long some projects may take, how much fabric you may need and more.

Q. Is it cheaper to buy new furniture or re-upholster furniture I already have?

Modern and mass produced furniture can be cheap, but it doesn't last. The frames are made with lower calibre wood, the foam crumbles, the staples are hard to remove if you want to upholster again and it isn't built to last. I promote the restoration of antiques built with quality hardwood, sustainable quality materials and the techniques curated by our ancestors. The saying "buy cheap, buy twice" may spring to mind but it is true. If you invest the time in upcycing your pre-loved furniture you will enjoy multiple rewards- not only longevity, but the self-fulfilment and achievement, the bespoke colour schemes and expression of personality in your chosen fabric coordinated to the space.

Q. Do I need a sewing machine?

You don't need one for the actual upholstery as everything will be tacked and hand stitched into place. You will however need one for any single or double piping if you choose that finish. There are places that can make it up for you or you can ask to borrow one. I have full video tutorials showing you how to make both single and double piping

Q. Where can I source Upholstery materials?

There are a number of basic tools and more specialist tools you will need for your upholstery project(s) which you will need to source. Head to my downloads section for a guide on the tools you need for upholstery.

Q. How do I update my credit card or bank details?

You can update your details any time. All you need to do is Sign-in to the members area.

Q. How do I update my username and password?

Just sign-in and from the Main Menu select My Profile to edit your username and password

Q. Are the tutorials easy to follow?

There are over 40 hours of individually made videos. Each focuses on a different skill you will learn with me. My tutorials were filmed by a professional crew and include close up shots so you won't miss the important details. You can play, pause and rewind as often as you like. I am lucky to have been given some great testimonials over the years too:

“I have been going through the videos which are so informative, interesting and clear. I am thankful that I have found the site and am enjoying it so much”

Julianne

“This is chair three that I have done using your tutorials - they are so clear and helpful, thank you!”
Laura

"Your videos were so clear and your presentation and pace perfect for me. Many thanks"

Carrie

Q. How many times can I watch the video demonstrations and are they downloadable?

You can watch the video demonstrations as many times as you like while you are a paying member. The videos cannot be downloaded and are protected by copyright.

Q. Does any other course material come with the Tutorials?

Video tutorials are the best way of demonstrating upholstery skills so there aren't many handouts but you will find a couple of relevant ones as a PDF in the associated tutorial.

Q. Can I give a subscription to Alison Scott Upholstery as a gift?

Yes, it makes a perfect gift! It is a great idea to give someone something totally unique that lasts all year and can provide so much self-fulfilment to a creative loved one. Click here to sign up, make payment and enter the recipient details. You will be sent a certificate you can give them as part of your gift. Also, I know it can take time to find the perfect project and get materials ready so they don't have to start straight away. The recipient can send me a message via the contact page when they are ready and we will activate the subscription.

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